[1] Lu Wenzhu, Wu Haibo*, Liu Shanshi*, Guo Zisheng, Wu kunjin, 2022. Why customer mistreatment undermined employee performance: the moderating effect of job crafting. International Journal of Contemporary Hospitality Management. (JCR Q1, ABS G3)
[2] Lu Wenzhu, Wu Haibo*, Liu Shanshi*, Sun Bo, 2022. “Render good for evil” or “Take an eye for an eye”? The double-edged sword of customer mistreatment". Journal of Business and Psychology. (JCR Q1, ABS G3)
[3] Lu Wenzhu, Liu Shanshi*, Wu Haibo, Wu Kunjin, Pei Jialiang, 2022. To avoidance or approach: unraveling service workers’ job crafting behavior response to daily customer mistreatment at the within -person level. Journal of Hospitality and Tourism Management. (JCR Q1)
[4] Lu Wenzhu, Sun bo*, Liu, Shanshi, Yu shengxian, 2022. A Dual-pathway Model for the Effect of Customer Mistreatment on an Employee’s CWBC: Can Job Autonomy Make a Difference? Career Development International. (JCR Q3, ABS G2).
[5] Liu Shanshi, Qin Chuanyan, Liu Xiaolang, & Lu Wenzhu, 2021. Employment status and counterproductive work behavior: a chain mediating effect in the Chinese context. Asia Pacific Journal of Human Resources.(JCR Q2, ABS G2)
[6] Lu Wenzhu, Liu Xiaolang*, Liu, Shanshi, Wu haibo*, Qin Chuanyan, & Ma Bing, 2022. On the Link Between Job insecurity and counterproductive work behavior: Moderated mediation by employment status and turnover intention. Chinese Management Studies. (JCR Q4)